Return & Refund Policy | Clogetbuy

Welcome to Clogetbuy, your trusted provider of home automatic plant watering systems. We strive to ensure our customers are satisfied with their purchases. To give you peace of mind while shopping with us, we have established a clear and customer-friendly Return & Refund Policy.

Our Return & Refund Policy

At Clogetbuy, we prioritize quality and customer satisfaction. However, if you’re not completely satisfied with your purchase, we’re here to help. Below are the details of our return and refund policy:

Eligibility for Returns

  • Products can be returned within 30 days of receipt.
  • To be eligible for a return, the item must be in its original condition, unused, and in the original packaging.
  • Proof of purchase (order confirmation or receipt) is required to process your return.

Non-Returnable Items

Unfortunately, we cannot accept returns for:

  • Items damaged due to misuse or improper handling.
  • Custom or personalized products that were specifically made for you.
  • Clearance or final sale items.

How to Initiate a Return

  1. Contact Us: Reach out to our customer support team at info@clogetbuy.xyz or call us at (503) 431-2030 to initiate the process.
  2. Return Approval: Once your request is approved, we will provide instructions for shipping the item back.
  3. Shipping: Customers are responsible for the cost of return shipping unless the return is due to a defect or an error on our part.

Refund Process

  • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will be applied to your original payment method within 5–7 business days.
  • Please note: Shipping fees are non-refundable unless the return is due to a mistake on our part.

Exchanges

If you received a defective or damaged product, we offer free exchanges. Contact our support team within 7 days of receiving the item to arrange a replacement.

Contact Information

If you have any questions about our Return & Refund Policy, don’t hesitate to contact us:

Why Choose Clogetbuy?

At Clogetbuy, we’re committed to providing high-quality automatic plant watering systems that make plant care easy and efficient. Our return and refund policy reflects our dedication to ensuring customer satisfaction every step of the way.

Shop with confidence at https://clogetbuy.xyz, knowing that we’ve got your back!